About Us | Trusted Outsourcing & Customer Support Partner

Who We Are

At PursuitCx, we help businesses deliver seamless, high-quality customer experiences. As a next-generation contact center and outsourcing partner, we go beyond call handling — we create meaningful customer interactions that build trust and loyalty.

Our team partners with startups, scale-ups, and global enterprises to deliver scalable, results-driven solutions across customer support, sales enablement, finance operations, data management, and technical helpdesk. We leverage the right mix of people, process, and technology to ensure consistent outcomes — from meeting SLA targets to improving First-Call Resolution (FCR) and customer satisfaction scores.

Whether you need 24/7 omnichannel support or a specialized team to manage critical business processes, PursuitCx acts as a true extension of your operations. Our mission is simple: deliver efficiency, consistency, and exceptional CX — so you can focus on scaling your business and delighting your customers.

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+91-7042892996

How We Work With You

Every partnership is built on clarity, collaboration, and trust. We don’t just provide services—we work as an extension of your team, aligning our expertise with your vision. Our approach is simple yet powerful: listen, strategize, execute, and grow together.

Connect & Understand

We begin by listening closely, exploring your goals, challenges, and vision to build a strong foundation for collaboration.

Plan & Customize

Instead of generic approaches, we design strategies that are uniquely crafted to match your business needs.

Execute & Deliver

Our skilled teams implement solutions with accuracy, ensuring smooth operations and reliable outcomes every step of the way.

Review & Grow

We regularly assess performance, refine strategies, and support your journey toward long-term, scalable growth.

Data Analysis

Data is the backbone of every smart decision. We carefully collect, organize, and interpret your business data to uncover patterns and opportunities. By analyzing key metrics, we provide clarity on performance, customer behavior, and market trends. Our focus is to turn raw numbers into actionable insights that guide your next move.

With advanced tools and expertise, we simplify complex data into easy-to-understand reports. This helps you identify growth areas, reduce risks, and improve efficiency. Our analysis empowers you to make confident decisions, ensuring your business stays competitive and future-ready.

Financial Profit

Maximizing profitability is at the heart of every successful business. Our approach focuses on identifying revenue streams, cutting unnecessary costs, and streamlining operations to achieve sustainable growth. We provide you with clear strategies that align with your goals and market dynamics, ensuring long-term financial success.

Our team goes beyond just numbers—we deliver actionable insights that help you improve margins and strengthen overall performance. With careful planning and consistent execution, we unlock opportunities that drive lasting profit. You stay ahead with strategies designed for both immediate impact and future scalability.

24/7 Support

Business doesn’t stop, and neither do we. Our dedicated support team is available around the clock to ensure your operations run seamlessly without disruption. Whether it’s a quick query, an urgent issue, or ongoing assistance, we are always just a call or click away.

We believe reliable support builds trust. That’s why we provide fast response times, expert solutions, and proactive monitoring to prevent challenges before they arise. With our 24/7 availability, you gain peace of mind knowing your business is backed by dependable service whenever you need it.

Meet our teams

Our team is more than just agents—they are problem-solvers, innovators, and customer champions. With domain expertise and a client-first mindset, we work closely with businesses to craft outsourcing strategies that deliver long-term value.

Amitabh Vartak

Principle Consultant

Amitabh brings a wealth of expertise in strategic planning and operational efficiency, fostering a culture of collaboration and growth that empowers every team member to achieve their best.

Vijay Chauhan

Principle Consultant

With extensive experience in customer engagement, Vijay leads the team with a focus on innovation and excellence, ensuring that Pursuit CX remains at the forefront of industry standards.

Gajendra Singh

Manager-Operations

Gajendra Singh brings a rich experience in Operations and Customer Service. With strong expertise in managing teams and delivering service excellence, he adds great value to business growth.

Deepak Kumar

VP – Human Resource

17+ years of extensive experience in Hiring & Recruitment across multiple industries.Strong ability to identify, attract, and retain top talent aligned with business needs.